Description
Job Summary:
We are seeking a Systems/Telecommunications Engineer with experience in first-level network and security operations and support, handling incidents and monitoring infrastructure.
Key Highlights:
1. Experience in network and security operations and support (Level 1).
2. Solid knowledge of network protocols, monitoring, and firewalls.
3. Incident management, NOC monitoring, and network failure diagnosis.
Category: Information Technology \- Systems
Subcategory: Networks \- Telecommunications
Minimum Required Education: University degree
Details
Employment Type: Indefinite-term contract
Work Schedule: Full-time
Work Location: On-site
Description
We are looking for a Systems Engineer, Telecommunications Engineer, or related field graduate with experience in first-level operations and support within network and security environments. Specialized in handling and resolving connectivity-related incidents, infrastructure monitoring, and managing perimeter security events.
With solid knowledge of network protocols (TCP/IP, DNS, DHCP), monitoring tools (e.g., Zabbix, Nagios), firewall management (Fortinet, Sophos, Hillstone), and ticketing platforms.
Responsibilities:
· Monitoring and operations in Network Operations Centers (NOC)
· Incident and request management via ITSM tools
· Basic knowledge of perimeter security (firewalls, VPN, IDS/IPS)
· Network failure diagnosis (ping, traceroute, log analysis)
· Basic administration of network and security devices
· Technical documentation and incident escalation
· Remote user support and SLA tracking
· Experience configuring switches and routers
· Configuration of site-to-site VPNs
· Configuration of SSL VPN clients
· Network protocols: DNS, DHCP, VLANs, SMTP, HTTPS, HTTP, FTP, ICMP
· Static and dynamic routing protocols: OSPF and BGP; Firewall policy creation
Desired Certifications
Fortinet NSE 1\-3
Job Type: Full-time, Indefinite-term contract
Salary: $15,000\.00 \- $16,000\.00 per month
Benefits:
* Option for indefinite-term contract
* Company-provided mobile phone
Education:
* Incomplete or ongoing higher technical education (Desirable)
Experience:
* Technical support: 1 year (Mandatory)
Language:
* English (Desirable)
Work Location: On-site employment