Multimedia Support Coordinator

Description

Position Summary: GRUPO DAVINA is seeking a Multimedia Support Coordinator to analyze and resolve user incidents, maintain computer equipment and software, and ensure the proper operation of multimedia rooms. Key Highlights: 1. Audiovisual equipment and multimedia room support 2. Management and operation of computer equipment and software **GRUPO DAVINA** is seeking a **Multimedia Support Coordinator** for a prominent company. **Requirements:** * Education: Technical degree, engineering, or bachelor’s degree in systems, computer science, or audiovisual fields **(completed degree; official academic certification required)** * Experience in audiovisual equipment support * **Personal vehicle** * **\*\* Availability to work Monday through Friday, 7:00 AM \- 5:00 PM in San Pedro Garza García, N.L., plus one Saturday per month, half-day \*\*** **Responsibilities:** * Analyze and address user requests and incidents according to Service Level Agreements (SLAs), ensuring uninterrupted functionality and performance of duties, as well as maintaining administration and operation of all staff-level computer equipment and software. * Knowledge and skills in audiovisual equipment to support collaboration tools and multimedia rooms (Crestron, projectors, cameras, audio/video control consoles) * Ensure proper use of workplace tools (videoconferencing rooms) **\*\* SALARY: $15,000 \- $17,000 gross \+ statutory benefits** **\*\* Availability to work Monday through Friday, 7:00 AM \- 5:00 PM in San Pedro Garza García, N.L., plus one Saturday per month, half-day.** Join us and contribute to the success of **GRUPO DAVINA** with your experience and skills. We look forward to your application!