MULTICHANNEL CUSTOMER SERVICE EXECUTIVE

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Position Summary: We are seeking a Multichannel Customer Service Executive with excellent written communication skills and a strong customer service orientation to provide specialized support via WhatsApp, resolve inquiries, and follow up on requests. Key Highlights: 1. Customer attention and follow-up via WhatsApp 2. Consultation and resolution of inquiries 3. Job stability and growth opportunities **Talentos y Formación is looking for a MULTICHANNEL CUSTOMER SERVICE EXECUTIVE in Ajusco Medio \- Tlalpan, Ciudad de México** ------------------------------------------------------------------------------------------------------------ **MULTICHANNEL CUSTOMER SERVICE EXECUTIVE** We seek individuals with outstanding written communication skills, attention to detail, and a customer service focus to deliver specialized support via WhatsApp. **FUNCTIONS** * Customer attention and follow-up via WhatsApp. * Consultation and resolution of inquiries. * Follow-up on requests and internal processes. * Data entry and system information updates. * Case referral and follow-up. **REQUIREMENTS** * Completed or incomplete high school diploma (Bachillerato). * Excellent writing and spelling skills. * Basic computer proficiency. * Strong communication skills and customer service orientation. * Experience in digital customer service, chat, or WhatsApp Business (1 year verifiable)**.** **WE OFFER** * Competitive base salary. * Performance-based bonuses. * Paid training. * Statutory benefits. * Job stability. * Excellent work environment. * Growth opportunities**.** **Professional development!** **Desired education level:** Higher education \- incomplete **Desired experience level:** Expert level **Departmental function:** Logistics / Transportation **Industry:** Insurance / Insurance Company **Skills:** * Speed and accuracy * Attention to detail * Organization *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0d0513390000300071987e\&source\=indeed*