Description
Position Summary:
We are seeking an On-Site Support Engineer to perform preventive and corrective maintenance on computer equipment and provide in-person user support.
Key Responsibilities:
1. Computer equipment maintenance (preventive and corrective)
2. In-person user support
3. Hardware and software incident resolution
***Grupo Scanda*** is a 100% Mexican company with over 30 years of experience in the Information Technology market.
Our objective is to Transform Technology into Value for our clients through our team of more than 1,500 specialized professionals, methodologies specifically designed for the IT market, and top-tier partners.
Through our six companies, we cover the main IT niches.
In collaboration with **Estafeta**, we are seeking an ***On-Site Support Engineer.***
**Requirements:**
* Age: 23 to 40 years old
**Education:**
* Bachelor's degree or Engineering degree in Computer Science and/or Computing, or related Information Technology field. Graduated / Intern
**Minimum preferred experience for this position: 1** year of on-site support
**Perform preventive and corrective maintenance on computer equipment**
* Knowledge of ticketing systems, networks, and backups.
* Provide in-person user support.
* Resolve hardware and software incidents on desktop computers.
* Install applications, system images, and Windows operating systems.
* Perform data backups.
* Knowledge of VPN networks.
**Work Schedule:**
* Monday to Saturday, operational window: 9 AM to 10 PM
* 8-hour workday plus 1-hour lunch break.
**Location:**
* Fidel Velázquez #3760 Int C Col Infonavit Fundadores. C.P.88275Nuevo Laredo, Tamaulipas.
**Salary:**
* $17,300.00 monthly gross
* Statutory benefits.