Job Summary: We are seeking an IT Support Engineer to ensure operational continuity through optimal performance of systems, networks, equipment, and switches. Key Highlights: 1. Professional growth opportunity 2. Excellent work environment 3. Job stability ### **IT Support Engineer (Networks and Systems)** **Work Mode: On-site** Position Type: Full-time **Salary: $12,000 – $14,000 monthly** Schedule: **Monday to Friday, 9:00 a.m. to 6:30 p.m.** **Saturday, 9:00 a.m. to 2:00 p.m.** *(Remote support available)* ### **Job Objective** Ensure optimal operation of systems, networks, computer equipment, CRM, and switches, guaranteeing the company’s operational continuity through efficient and timely solutions. ### **Main Responsibilities** ### **Equipment Maintenance** * Diagnose and repair hardware and software failures. * Clean, update, and configure workstations. ### **Technical Support** * Address and resolve incidents related to technological tools and administrative systems. * Document and track technical reports. ### **Networks and Connectivity** * Configure and maintain LAN, WAN (preferred), and Wi-Fi networks. * Monitor and manage switches, routers, and access points. * Resolve connectivity and security issues. * Configure and manage VPN. ### **Servers and Cloud Systems** * Data backup and recovery. * Prior experience with commercial CRM systems preferred. * Prior experience with CONTPAQi or similar administrative systems preferred. ### **Technology Inventory Management** * Control and update inventory of equipment and software. * Monitor and support physical switches to ensure internal communication. ### **Cybersecurity** * Implement security policies and data protection measures. * Prevent unauthorized access. * Monitor compliance with internal regulations. ### **Requirements** Education: * Technical degree in Computer Science, Systems Engineering, or related field. Experience: * 1–2 years in technical support and systems administration. Key Skills: ✔ Effective technical problem-solving ✔ Organization and ability to work under pressure ✔ Clear communication and internal customer orientation ✔ Proactivity and continuous improvement mindset **We Offer** ------------- * Job stability * Professional growth opportunity * Excellent work environment * Career development in the telecommunications sector If you are passionate about technology, enjoy solving technical challenges, and want to join a growing company, apply now!