HQ Advisor 1

Description

Job Summary: We are seeking an on-site HQ Advisor with analytical skills, Excel proficiency, and experience in technical support or customer service to generate reports and manage systems. Key Highlights: 1. Key role in data analysis and decision-making 2. Technical support and system and account administration 3. Dynamic environment focused on efficiency and adaptability **On-site HQ Advisor 1 (Polanco)** **Job Description:** We are looking for an **on-site HQ Advisor** to join our team in Polanco. The ideal candidate possesses analytical skills, advanced Excel knowledge, and experience in technical support or customer service. Responsibilities include generating reports, developing dashboards, managing accounts, and providing support for system and database usage. **Main Responsibilities:** * Prepare reports and data analyses to support decision-making. * Update databases and create pivot tables. * Design dashboards and visual reports. * Provide remote technical support to customers. * Manage user accounts and administer the CRM. * Assist in software implementation and maintenance. * Efficiently resolve incidents and inquiries. **Requirements:** * Completed high school education. * Minimum 2 years of experience in systems, technical support, or customer service. * Advanced Excel skills (pivot tables, formulas, filters, lookups, pivots). * Database knowledge (preferred). * Analytical ability, excellent writing skills, and effective communication. * Adaptability, sense of urgency, and employment stability. **Offer:** * Salary: $13,000 gross per month. * Benefits: * + $1,300 monthly food vouchers. + Life insurance. + VRIM Platinum card. + 30-day year-end bonus. + 25% vacation premium. + Statutory vacation days (pro-rated). * Schedule: Monday to Friday, 9:00 AM to 6:00 PM. * Location: On-site, Polanco, CDMX.