Job Summary: We are seeking a Field Technical Support professional to assist users, resolve hardware and software incidents, and ensure the proper operation of equipment and systems. Key Highlights: 1. Direct user support and incident resolution 2. Preventive and corrective equipment maintenance 3. On-site technical support Join our team! Job Description: We are seeking a **Field Technical Support** professional to provide direct user support, resolve hardware and software incidents, and ensure the proper operation of the company’s equipment and systems. \- Responsibilities * Provide on-site technical support to end users. * Diagnose and resolve hardware, software, and network failures. * Install, configure, and maintain computing equipment, printers, and peripherals. * Support operating systems (Windows / macOS, as applicable). * Handle and track support tickets. * Perform preventive and corrective equipment maintenance. * Document incidents and applied solutions. \- Requirements * Technical diploma or bachelor’s degree in Systems, Computer Science, or related field (in progress or completed). * Minimum 6 months of on-site technical support experience. * Basic networking knowledge (cabling, IP). * Proficiency with support tools. * Willingness to travel. * Strong service attitude and effective communication skills with users. \- Desired Skills * Problem-solving ability * Ability to work under pressure * Organization and follow-up skills * Friendly user interaction * Teamwork \- We Offer * Tax-free monthly salary: 12,000 \+ per diem. * Statutory benefits from day one. * Ongoing training. * Schedule: Monday to Friday, 9:30 a.m. to 6:30 p.m., and Saturday mornings. Employment Type: Full-time, indefinite term Salary: $12,000\.00 \- $14,000\.00 per month Work Location: On-site employment