**ADVANCED DATA SERVICES S.A. DE C.V. is seeking a Field Engineer in Cuauhtémoc, Mexico City** ------------------------------------------------------------------------------------------------ At **ADS**, a leading company providing Information Technology services, you are invited to join our team! **Position Title: Field Engineer, CDMX** **Hybrid schedule: Monday to Friday; weekend on-call duties** **Job Description:** * On-site diagnosis, support, and resolution of trouble tickets (TK) for the project; inspection and configuration of IT equipment to ensure proper operation at the client’s business units. * Performing preventive and corrective maintenance on equipment reported as incidents via the service desk. * Installing and configuring equipment/spare parts from inventory for replacement and incident resolution. * Providing feedback to service desk personnel regarding TK progress to ensure timely resolution of incidents. **Skills:** * Technical support for computer equipment * Proficiency with tools for cloning and image deployment * Proficiency with Windows 7, 8, and 10 operating systems * Structured cabling repair Employment Type: Full-time **Required Education Level:** High School Diploma (or equivalent) **Required Experience Level:** Mid-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Assertive communication * Responsibility * Customer interaction * Request follow-up *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=694ec0453c00006f00fd8354\&source\=indeed*