




Job Summary: This position is responsible for responding to guest repair requests, performing preventive maintenance, and resolving issues with various equipment in a hotel. Key Highlights: 1. Responds to repair requests and resolves maintenance issues. 2. Performs preventive maintenance and diagnostics on various equipment. 3. Maintains inventory of maintenance parts and supplies. **Additional Information** **Job Number**26017952 **Job Category**Engineering \& Facilities **Location**The St. Regis Costa Mujeres Resort Cancun, CARRETERA PUERTO JUAREZ\-PUNTA SAM SM 001 MZ 002 LOTE 07, Isla Mujeres Zona Continental, Quintana Roo, Mexico, 77520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and all utility disconnect switches for buildings. Maintain maintenance inventory and request parts and supplies as needed. Communicate daily activities and issues to employees on other shifts using appropriate communication programs and standards. Demonstrate basic knowledge or aptitude to acquire knowledge in the following categories: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building management. Prepare and paint surfaces; perform minor drywall and woodwork repairs; replace light bulbs and air conditioner filters; and thoroughly clean painting or repair areas. Test, diagnose malfunctions, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replacing switches and outlets, and other guestroom items. Program televisions and perform general engineering-related maintenance and inventory tasks. Use Lockout/Tagout procedures before performing maintenance work. Perform repairs on interior and exterior landscaping, as well as exterior irrigation systems. Demonstrate basic computer operation skills, including entering schedules into the air regulation system and adjusting temperatures. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries; complete safety training and certifications; and store flammable materials appropriately. Ensure both uniform and personal appearance are neat and professional; maintain confidentiality of property information; and protect company assets. Welcome and recognize all guests according to company standards; anticipate guest service needs and fulfill them; assist guests with disabilities; and thank guests with genuine appreciation. Ensure quality expectations and standards are met. Cultivate and maintain positive working relationships with others and support the team in achieving common goals; listen to and respond appropriately to other employees’ concerns. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform movement-based tasks unassisted. Climb up and down stairs, service ramps, or ladders. Reach above the head and below the knees, including bending, twisting the waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job duties as requested. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate preferred, or vocational or technical training certificate. Relevant Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting. Hotel engineering/maintenance experience is highly valued. Supervisory Experience: Supervisory experience is not required. MANDATORY SKILLS License or Certification: Valid driver’s license *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier locations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, along with exclusive butler service. We invite you to explore career opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.


