Cafeteria Supervisor

Description

At **Elegant Catering**, we specialize in providing corporate dining services and high-end gastronomic experiences for executive dining rooms; we focus on delivering warm, attentive service that reflects operational excellence and hospitality in every detail. **Job Objective** Supervise the proper operation of the cafeteria within the executive dining room, ensuring service quality, compliance with operational standards, effective personnel management, and customer satisfaction. **Requirements** * Minimum 1–2 years of experience supervising cafeterias, restaurants, or executive/industrial dining rooms. * Knowledge of coffee-based beverage preparation (espresso, cappuccino, latte, cold beverages, etc.). * Experience managing and controlling desserts, bakery items, or display-case products. * Knowledge of hygienic food handling (H Distinction / NOM-251\) * Ability to manage personnel and resolve conflicts. * Availability to work in Santa Fe (in front of the Pantalón building). **Key Responsibilities** * Supervise daily cafeteria operations. * Coordinate and lead the work team (cafeteria assistant and cashier). * Verify compliance with quality, hygiene, and presentation standards. * Manage inventories, supplies, and waste. * Ensure excellent customer service and experience. * Prepare operational reports and follow up on incidents. * Maintain direct communication with the corporate client and operations management. **We Offer:** * **Net Salary:** $12k to $14k per month * **Work Schedule:** Monday to Friday (at dining facility) + 2 Saturdays (training at our offices in Naucalpan, near Av. Primero de Mayo) * **Working Hours:** 07:00–17:00 * Free **dining facility** service * Savings fund * Statutory benefits Employment Type: Full-time Application Question(s): * Have you previously supervised a coffee bar or barista team? (Please specify locations and staff under your supervision.) * How do you handle an employee who fails to meet quality or service standards? * Which coffee-based beverages are you able to prepare? (A technical test will be conducted.) * Are you available to attend Saturday training sessions at our offices in Naucalpan? We are currently undergoing recertification for the H Distinction. Work Location: On-site employment