Customer Service

Description

Job Summary: We are seeking a Customer Service Executive with experience in customer service, order tracking, and process coordination to join our sales team. Key Highlights: 1. Join a growing sales team 2. Coordinate key processes and handle incidents 3. Be part of a company with an excellent work environment We are hiring! **Position: Customer Service Executive** Location: Apodaca, Almacentro Industrial Park Full-time Do you have experience in customer service, order tracking, and process coordination? Join our sales team. Main Responsibilities: * Receiving and validating purchase orders * Entering and tracking orders in the ERP system * Coordinating with production, warehouse, and logistics * Monitoring production progress and deliveries * Handling and resolving incidents * Post-sales follow-up and customer support Requirements: * High school diploma or bachelor's degree * Minimum 1 year of experience in customer service or commercial areas * Proficiency in Office and ERP systems * Excellent communication skills, organizational ability, and sense of urgency * Experience in manufacturing or corrugated cardboard is preferred We Offer: * Monthly salary of $14,000 to $16,000 * Biweekly payment * Statutory benefits (IMSS, Infonavit, vacation, vacation bonus, etc.) * Additional benefits: * 30-day year-end bonus * Savings fund Working Hours: Monday to Friday, 8:00 AM to 6:00 PM Saturdays only on standby Apply now and become part of a growing company with an excellent work environment. Employment Type: Full-time Salary: $15,000.00 - $16,000.00 per month Benefits: * Company parking * Company phone Application Question(s): * Have you worked in a corrugated cardboard company? Workplace: On-site employment