Description
Job Summary:
Service Coordinator responsible for supervising maintenance of multifunctional equipment, managing the technical team, and coordinating service routes to ensure efficient service.
Key Highlights:
1. Coordinate and supervise maintenance of multifunctional equipment.
2. Lead and manage technical teams to ensure service quality.
3. Opportunities for professional development and growth.
**Service Coordinator,** workplace in **Santamaria Totoltepec.**
The candidate will be responsible for supervising maintenance of multifunctional equipment, managing the technical team, and coordinating service routes to deliver efficient and timely service to our customers.
**Responsibilities:**
* Coordinate and supervise preventive and corrective maintenance of multifunctional equipment.
* Assign and manage work routes for service technicians, optimizing time and resources.
* Ensure effective resolution of technical issues with multifunctional equipment.
* Monitor technical team performance, ensuring service quality.
* Maintain constant communication with customers to ensure their satisfaction.
* Upload evidence of completed work to client platforms as required.
* Prepare reports on equipment status, staff performance, and response times.
* Knowledge of logistics for route assignment.
* Excellent leadership, organizational, and team management skills.
**Knowledge Requirements:**
* Proficiency in Microsoft Office and Outlook
* Resource administration and control
* Proficiency in applications
* Service management and execution
**We Offer:**
* Biweekly salary
* Statutory benefits.
* Opportunities for professional development and growth.
* **Schedule:** Monday to Friday, 8:00 a.m. to 6:00 p.m., with a 1.5-hour lunch break, and Saturdays from 8:00 a.m. to 1:00 p.m.
Employment Type: Full-time
Salary: $10,000\.00 per month
Benefits:
* Option for an indefinite-term contract
Education:
* Completed high school (Preferred)
Experience:
* Office experience: 1 year (Preferred)
Workplace: On-site employment