Description
**BANCO AZTECA IS HIRING:** COLLECTIONS AGENT
As a Motorcycle Collections Agent, you will cover absences of regular agents, visiting customers during their first weeks of delinquency or with significant arrears, and establishing repayment plans enabling them to bring their accounts current.
**Key Responsibilities:**
Visit customers when regular agents are on vacation, on medical leave, or underperforming.
Assess customers’ needs to provide the best possible solution for bringing their accounts current.
Verify and update customer information during each visit or contact.
Provide respectful and courteous service to our customers.
Operate a motorcycle in strict compliance with safety regulations, always wearing required and necessary protective gear.
**We Offer:**
Base weekly salary of $2,500 MXN.
Commissions ranging from $0.00 to $1,000 MXN.
Statutory benefits.
Vacation entitlement starting at 12 days.
Social Security (IMSS) coverage.
Vacation bonus of 25%.
Thirteenth-month bonus equivalent to 15 days’ pay, increasing with tenure. Sunday premium of 25%.
20% discount at Elektra and Salinas y Rocha stores.
Benefits at over 500 establishments partnered with Grupo Salinas.
Payroll loan available after 2 years of service.
Payroll advance.
A motorcycle is provided, serving also as your transportation between home and work.
Weekly gasoline voucher worth $217 MXN.
Option to purchase the motorcycle at your own expense after 3 years of use.
Safety equipment: protective frame (skeleton), helmet, and boots.
Career advancement opportunities within the Group.
Ongoing training.