Operational Assistant

Description

Job Summary: Provide operational follow-up and personalized attention to couples and guests at destination events, ensuring clear communication and coordination for the peace of mind of all involved. Key Highlights: 1. Personalized attention to couples and guests 2. Coordination and follow-up of destination events 3. Comprehensive management of communication and logistics **Operational Assistant for Destination Events!** **Job Objective**: Provide operational follow-up and personalized attention to couples and guests, ensuring clear, organized, and timely communication that supports proper coordination and peace of mind throughout the destination event process. **Functions and Responsibilities:** * Manage and keep updated the guest and event database. * Follow up with and attend to couples and guests to resolve questions and share event-related information. * Send reminders, confirmations, and rounds of follow-up messages. * Manage reservations related to accommodation, events, or activities. * Address and follow up on special requests from couples and guests. * Maintain an organized and up-to-date service and supplier price list. * Track pending operational tasks and ensure effective communication among all parties involved. * Support administrative and operational tasks related to event logistics. **Requirements** \- Completed high school \| Technical degree or bachelor's degree in administration, finance, accounting, or related field (Preferred) * Proficiency in Microsoft Office suite (intermediate level) * Database control and updating. * Administrative organization and operational follow-up. * Customer service and attention. * Written, digital, and verbal communication skills. * Attention to detail. * Empathy and courteous demeanor. * Problem-solving ability. * Ability to work under pressure and multitask. **Location:** Valle Verde, 3rd Sector. Monday to Friday, 10:00 a.m. to 7:00 p.m. \| Saturdays, 11:00 a.m. to 3:00 p.m. Workplace: On-site employment Job Type: Full-time Salary: $10,000\.00 per month Benefits: * Option for indefinite-term contract Travel Availability: * 25 % (Preferred) Workplace: On-site employment