COMMERCIAL OPERATIONS ANALYST

Description

Job Summary: MAPFRE is seeking a Commercial Analyst to manage quotations, claims, and procedures, providing administrative and commercial support to customers. Key Highlights: 1. Experience in commercial management and operational support in insurance. 2. Professional development within a leading multinational company. 3. Organizational culture focused on inclusion and development. We know every second counts, and we offer everything you need to accelerate your practical training and advance your professional career to where you aspire. At MAPFRE, we are committed to your development! **COMMERCIAL OPERATIONS ANALYST** **Required Professional Profile** * Education: Bachelor’s degree in accounting, economics, or business administration. * Prior experience in customer handling. * Knowledge of insurance/products. * Proficiency in Microsoft Office suite. * Familiarity with RAM tool is desirable. **Responsibilities:** * Conduct commercial management activities including quotations, endorsements, and renewals. * Provide operational support and track reference numbers (folios). * Register and monitor claims requests. * Respond to inquiries and provide status updates on procedures. * Manage billing and route procedures to the collections department. * Provide administrative support for tasks. * Support direct sales activities. **Competencies:** * Effective communication * Organized * Decision-making ability * Customer service orientation * Results-driven * Leadership skills **We Offer** * Benefits exceeding statutory requirements. * The opportunity to join a multinational company composed of high-performing professionals. * Leaders fully dedicated to development. \\> Join our team and collaborate with one of Mexico’s most important companies. *EnMAPFREmásunidosquenunca* **Please attach your CV when applying** **MAPFRE — where your time truly matters.** By submitting your application, you agree to MAPFRE’s privacy policies regarding the processing of your personal data. Visit MAPFRE’s website to review our Privacy Notice. **“At MAPFRE Mexico, labor inclusion and non-discrimination are fundamental elements of our organizational culture. We believe the integration process of Employees is a crucial stage wherein we identify individuals who share our values and principles. We trust that their incorporation strengthens our institution by contributing their talent, knowledge, and experience. Trust is the foundation of our actions; therefore, medical certificates, certificates of non-pregnancy, and HIV test results are no longer relevant nor required for hiring new employees. Employee retention and growth at MAPFRE are linked to commitment, attitude, and the desire for self-improvement — core elements of our Social Responsibility.”** We know every second counts, and we offer everything you need to accelerate your practical training and advance your professional career to where you aspire. At MAPFRE, we are committed to your development! **COMMERCIAL OPERATIONS ANALYST** **Required Professional Profile** * Education: Bachelor’s degree in accounting, economics, or business administration. * Prior experience in customer handling. * Knowledge of insurance/products. * Proficiency in Microsoft Office suite. * Familiarity with RAM tool is desirable. **Responsibilities:** * Conduct commercial management activities including quotations, endorsements, and renewals. * Provide operational support and track reference numbers (folios). * Register and monitor claims requests. * Respond to inquiries and provide status updates on procedures. * Manage billing and route procedures to the collections department. * Provide administrative support for tasks. * Support direct sales activities. **Competencies:** * Effective communication * Organized * Decision-making ability * Customer service orientation * Results-driven * Leadership skills **We Offer** * Benefits exceeding statutory requirements. * The opportunity to join a multinational company composed of high-performing professionals. * Leaders fully dedicated to development. \\> Join our team and collaborate with one of Mexico’s most important companies. *EnMAPFREmásunidosquenunca* **Please attach your CV when applying** **MAPFRE — where your time truly matters.** By submitting your application, you agree to MAPFRE’s privacy policies regarding the processing of your personal data. Visit MAPFRE’s website to review our Privacy Notice. **“At MAPFRE Mexico, labor inclusion and non-discrimination are fundamental elements of our organizational culture. We believe the integration process of Employees is a crucial stage wherein we identify individuals who share our values and principles. We trust that their incorporation strengthens our institution by contributing their talent, knowledge, and experience. Trust is the foundation of our actions; therefore, medical certificates, certificates of non-pregnancy, and HIV test results are no longer relevant nor required for hiring new employees. Employee retention and growth at MAPFRE are linked to commitment, attitude, and the desire for self-improvement — core elements of our Social Responsibility.”**