Description
REQUIREMENTS:
* Technical degree or Bachelor's degree in Logistics, Criminology, Supply Chain, or related fields
* 2 years of experience in leadership positions
* 2 years of experience in transportation and GPS monitoring.
RESPONSIBILITIES:
* Assign monitoring staff on shift to active accounts based on trip volume.
* Serve as the first escalation point for operational incidents to guide and support monitoring staff with solutions.
* Ensure monitoring staff send defined updates to clients during their shift.
* Activate security protocols with authorities for vehicle identification and verification.
* Submit the team's productivity report four times per shift, including appropriate comments, analysis, and actions based on team performance indicators.
WE OFFER:
* Day shift schedule: 4 days on, 3 days off
* Monthly gross salary from $18,000 to $20,000
* Additional variable compensation
* Statutory benefits (IMSS, vacation, year-end bonus, vacation premium)
* SGMM
* TotalPass membership
Employment type: Full-time, indefinite-term contract
Salary: $18,000.00 - $20,000.00 per month
Benefits:
* Gym discount
* Free parking
* Option for an indefinite-term contract
* Major medical expense insurance
* Dental insurance
* Company-provided phone
Work location: Hybrid remote work in 64660, Miravalle, N.L.