Executive Director Assistant

Description

Job Summary: Coordinate the Executive Director's agenda, manage documents, receive correspondence, and provide administrative support for travel and payment management. Key Responsibilities: 1. Coordination and management of the Executive Director's agenda 2. Comprehensive administrative support to the Executive Director 3. Management of key communications and documentation Executive Director Assistant Country: Mexico **NOW IS THE TIME** Santander (www.santander.com) is evolving from a globally impactful brand into a technology-driven organization, with people at the heart of this journey. Together, we are leading a customer-centric transformation that values disruptive thinking, the courage to challenge what’s possible, and the ability to innovate. This is more than a strategic shift—it’s an opportunity to grow, learn, and make a real impact. Our mission is to help more people and businesses thrive. We embrace a strong risk culture and expect all our teams to adopt a proactive and responsible approach to risk management. How do we do it? By working collaboratively, challenging the business, valuing and promoting diversity, and leveraging technology as a driver to build the most comprehensive ecosystem of products tailored to our customers’ needs. At Santander, we work to create a leading financial services platform, integrating the best of physical and digital worlds. We are a global bank with local roots, empowering technology, innovation, and talent to transform the financial experience. We are Banco Santander México, a leading financial institution that, through over 160 years of reinvention, has become a borderless organization present in more than 40 countries, representing 95 nationalities and multicultural teams sharing 4 languages. **THE IMPACT YOU WILL GENERATE** Santander is seeking an Executive Director Assistant. We are redefining how we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. In this role, your main responsibilities will include: * Coordinate and manage the Executive Director’s agenda or events—scheduling appointments, making confirmation calls, and handling delegated tasks—to support the Director and enable focus on strategic activities. * Update and archive documents generated by the Executive Director’s office, ensuring proper integration, custody, and control of work files to guarantee the integrity of information handled within the area. * Receive, classify, and distribute incoming correspondence and telephone calls to the Executive Director’s office—reviewing origin, destination, subject, and priority level—to route them appropriately to relevant team members for attention and resolution. * Provide administrative support for travel, per diems, and payments for personnel in the area, coordinating with involved departments while adhering to established guidelines and procedures, to deliver necessary administrative support for operational activities. * Monitor stationery and office supplies inventory and consumption, placing periodic orders according to area needs to prevent shortages that could affect the Executive Director’s team performance. **WHAT YOU WILL BRING TO THE TEAM** Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization. We value who you are and amplify what you bring. The following requirements represent the essential knowledge, skills, and competencies for this position. **Professional Experience** * 8+ years of experience as an Executive Assistant to senior leadership (C-Level, Presidency, Board of Directors, General Management, or equivalent). * Prior experience in corporate, multinational, or highly regulated environments. * Management of complex agendas involving multiple internal and external stakeholders. **Education** * Bachelor’s degree in Administration, International Business, Communications, International Relations, or related field. * Certifications in administrative management, project management, or business communication (Desirable). **Languages** Advanced English (Mandatory) * **Technical Skills (Hard Skills)** * Advanced executive calendar management and strategic prioritization. * Impeccable executive writing (emails, announcements, minutes, reports). * Development of high-impact presentations (PowerPoint / Keynote). * Advanced proficiency in digital tools (Microsoft 365, Google Workspace). * Project management and tracking. * Basic analysis of financial information and executive reporting. * Organization of corporate events and complex logistical coordination. * Document control and management of confidential information. * Basic budget management (expenses, reimbursements, administrative controls). **Interpersonal Skills (Soft Skills)** * Discretion and unquestionable professional ethics. * Strong anticipatory ability and strategic thinking. * Excellent interpersonal communication and executive diplomacy. **WE VALUE YOUR IMPACT** Your contribution matters—and we recognize it. At Santander, you can expect a fair and competitive compensation package reflecting your impact and the value you’ll deliver. Take a moment to understand what we mean: * We offer more than a salary: our benefits are designed to support your life, your goals, and your well-being—today and in the future. * Your health is our priority. Through BeHealthy, our global wellness program, we promote holistic well-being for our teams. * We know family comes first. That’s why we offer childcare support and family programs tailored to every life stage. * We empower our teams to go further through growth opportunities, international mobility, and broad career paths. * We believe in the power of giving back: you can dedicate part of your working hours to volunteering. We’re here to **keep you motivated**, help you **achieve your goals**, and **celebrate your achievements** at every step of the way. **LOCAL COMPLIANCE** Santander takes pride in being an organization that offers equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. We are committed to providing an inclusive and accessible selection process for all individuals. **WHAT’S NEXT?** If everything you’ve just read resonates with you, apply now and join our team. **READY TO TAKE THE NEXT STEP?**