**Technical Skills:** * Intermediate/advanced proficiency in Excel and Office. * Customer service via telephone, email, and digital platforms. * Preparation and follow-up of quotations. * CRM usage and knowledge. * Sales, billing, and order tracking. **Education:** * Bachelor's degree in Administration, Business, or related field. * 2 years of experience. **Responsibilities:** * Provide service and follow-up to active and potential customers. * Efficiently track and resolve customer incidents, issues, and complaints. * Maintain and strengthen relationships with active customers. * Prepare quotations and actively support commercial proposals. * Address customer requests, questions, and requirements. * Timely follow-up on purchase orders and billing. * Conduct post-sales follow-up and ensure customer satisfaction. * Generate sales, follow-up, and service reports. * Reactivate inactive customers and strengthen the existing customer base. * Provide personalized service and build trust with customers. Salary: $14,000\.00 \- $18,000\.00 per month Benefits: * Savings fund * Flexible working hours * Remote work * Food vouchers Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
