Description
**Technical skills:**
* Intermediate Excel and Microsoft Office suite proficiency.
* Email and telephone customer service experience.
* Order entry and tracking.
* Administrative or ERP system usage (preferred).
* Report preparation and information management.
**Education:**
* Completed or ongoing bachelor's degree.
**Responsibilities:**
* Respond to customer calls, emails, messages, and requests.
* Update customer databases and files.
* Maintain effective communication with customers and suppliers.
* Provide courteous service and resolve inquiries or issues.
* Follow up with active and potential customers.
* Prepare and send basic quotations.
* Timely follow-up with interested customers.
* Record incidents and track them to resolution.
* Provide administrative support to the sales department.
* Assist with post-sales follow-up.
* Verify accuracy of order and customer information.
Salary: $11,000\.00 \- $13,000\.00 per month
Benefits:
* Professional development support
* Savings fund
* Remote work
* Grocery vouchers
Workplace: On-site employment