Site Manager

Description

Job Summary: We are seeking a Site Manager to ensure stable and profitable warehouse operations by comprehensively directing and controlling operations to meet SLAs and customer satisfaction. Key Highlights: 1. Comprehensively direct and control warehouse operations 2. Ensure service level and account profitability targets are met 3. Implement continuous improvement strategies and develop teams Logistics Operator Río Valle is looking for our new **Site Manager** ***Objective:*** Ensure stable, profitable, and contractually compliant warehouse operations for each client, thereby guaranteeing adherence to processes, on-time deliveries, and accurate invoicing. This includes directing, managing, and comprehensively controlling warehouse operations to ensure compliance with service level agreements (SLAs), account profitability, operational control, customer satisfaction, and contractual obligations. ***Key Responsibilities:*** * Weekly KPI review per account. * Short floor walkthroughs (receiving, picking, shipping). * Align priorities with Supervisors / Department Heads. * Clarify volume changes, urgencies, or peaks. * Confirm action plans for deviations. * Respond to open customer issues. * Proactively report deviations and action plans. * Coordinate critical windows (peaks, campaigns, promotions). * Align commercial vs. operational priorities. * Invoice (validate and authorize monthly invoicing). * Direct daily warehouse operations. * Ensure compliance with contractual SLAs and KPIs. * Supervise inventories and ensure accuracy. * Implement continuous improvement strategies. * Manage operational and administrative staff. * Coordinate onboarding of new accounts or projects. * Analyze operational deviations and define action plans. * Lead monthly performance meetings with work teams. * Ensure regulatory and safety compliance. * Develop middle management (supervisors, department heads). ***Responsibilities:*** * Achieve site-level operational and financial targets. * Avoid contractual penalties. * Guarantee account profitability. * Maintain workforce stability and organizational climate. * Protect client assets and inventory. * Comply with quality standards and audits. * Safeguard confidential information. * Invoicing. * Optimize resource utilization. ***We Offer:*** * Fee-based contract. * Net monthly salary of $19,000.00 MXN. Employment Type: Full-time Salary: $19,000.00 per month Work Location: On-site