Description
Job Summary:
Train employees to positively impact service, supporting the planning, execution, and design of training programs.
Key Responsibilities:
1. Develop skills that positively impact service.
2. Design and deliver specialized training programs.
3. Create innovative instructional materials and evaluate learning.
**Responsibility**
Train CM employees across various service units, with particular emphasis on developing skills that positively impact the service delivered by service units and technological systems.
**Functions**
* Support the planning and execution of training deployment strategies across service units and corporate functions.
* Develop content, create participant and facilitator guides, presentations, descriptive letters, session plans—both traditional and online.
* Design, plan, and deliver training programs focused on clinical, technical, and process-related topics.
* Conduct in-person training sessions, assessments, and analysis of results.
* Analyze and prepare required reports to measure participation and training effectiveness.
* Manage course participants within the Learning Management System (LMS).
* Identify training needs across service units.
* Audit and support training processes within service units.
* Develop innovative instructional materials and learning resources.
* Evaluate participants’ learning and provide constructive feedback.
* Ensure compliance with regulatory and quality guidelines in training processes.
**Highest Level of Education**
Engineer, Bachelor’s degree holder, or Administrator.
**Relevant Field of Study**
Bachelor’s in Psychology, Bachelor’s in Industrial/Organizational Psychology, Bachelor’s in Business Administration, Bachelor’s in Organizational Development.
**Language**
English \- Basic
**Is Travel Required?**
Yes
Frequency: Occasionally
Puebla, Reynosa, Leon, Irapuato, Merida, Chihuahua, Saltillo.
**Technical Knowledge**
Trainer skills
Instructional techniques
Project management tools
Information adaptation
**Equipment / Machinery / Software Proficiency:**
Presentation software.
Audio and video equipment.
**Years of Experience in Similar Role**
Trainer
3 years
Area: Healthcare Sector, IT Systems, HR.
Employment Type: Full-time
Salary: $25,000\.00 \- $27,000\.00 per month
Benefits:
* Savings fund
* Life insurance
* Cafeteria service
* Grocery vouchers
Work Location: On-site employment