Support Technician FO

Description

Job Summary: Senior FO Support Technician with experience in fiber optic networks, responsible for providing technical support to network operations, coordinating activities, and ensuring service continuity. Key Highlights: 1. Key technical support for fiber optic networks 2. Strategic coordination with field teams and NOC 3. Network analysis and infrastructure improvement proposals Job Description **Senior FO Support Technician** with experience in **fiber optic networks**, responsible for providing technical support to network operations, coordinating activities with field teams, and ensuring continuity of telecommunications services. This position will work closely with **NOC, engineering, and operations teams**, contributing to maintaining network stability and availability. Responsibilities * Provide technical support for the operation of **fiber optic networks**. * Coordinate activities with **field teams and NOC**. * Track **network incidents and failures** to resolution. * Support **preventive and corrective maintenance** activities. * Analyze network events and propose improvements to optimize infrastructure performance. * Document technical activities and generate **operational reports**. * Collaborate with internal teams to ensure compliance with **SLAs and service continuity**. Requirements * Engineering or technical degree in **Telecommunications, Electronics, Systems, or related fields**. * Minimum **2 years of experience in telecommunications networks**, preferably in **fiber optics**. * **Bilingual – B2 to C1 level mandatory** * Experience in **network operations, technical support, or NOC**. * **Knowledge of:** * Fiber optic infrastructure * Network monitoring * Fault diagnosis and resolution * Network maintenance **Two rotating shifts from Monday to Sunday:** **Shift 1: 07:30 hrs to 15:30 hrs** **Shift 2: 13:00 hrs to 22:00 hrs** **Shift schedules change every fifteen days** **Two consecutive days off: Wed/Thu or Fri/Sat or Sun/Mon** Employment type: Full-time Salary: Up to $16,000.00 per month Benefits: * Major medical expense insurance * Life insurance Work location: On-site employment Application deadline: 21/03/2026 Expected start date: 07/04/2026