Service Engineer

Description

Job Summary: Provides technical assistance and maintenance for medical and computer equipment, as well as customer training and support on proper usage and handling. Key Highlights: 1. Technical assistance and maintenance of medical and computer equipment. 2. Customer training and support for equipment usage. 3. Installation and configuration of computer systems. Job Title: **Service Engineer** Job Objective: **Provide technical assistance and maintenance for the company's medical and computer equipment.** Required Education: **Bachelor's degree or Internship status** Required Profession: **Instrumentation Electronics Engineering / Biomedical Engineering / Computer Systems Engineering or Technologies / Mechanical Engineering** Suggested Experience: **\+3 years** Suggested Experience: **Maintenance or Computer Programming preferred: Electronics** Computer Skills: **Office Suite** Required Skills: **Proficiency in electronic tools; Preferred: Computer programming software and/or RIS/PACS databases** Work Location: HOSPITAL GENERAL ATLACOMULCO and HOSPITAL MUNICIPAL ACAMBAY IGNACIO ALLENDE BICENTENARIO Working Days: **Monday to Saturday** Days Off: **Sunday** Willingness to Travel: **Yes** Shift: **Day shift** Schedule: **Monday to Friday, 7:00 AM to 4:00 PM; Saturdays, 7:00 AM to 2:00 PM** **Main Responsibilities** * Install and commission medical and computer equipment—including Brains-owned computer systems—at locations designated under Brains’ customer service contracts. * Perform first-line corrective and preventive maintenance on Brains-owned medical and computer equipment at customer sites, adhering to best practices within the scope of professional competence. * Deliver training and technical/operational assistance to Brains’ customers on appropriate usage and handling of medical and computer equipment, per manufacturer specifications. * Install, configure, train users on, and maintain computer systems and applications contracted by Brains’ customers, within the scope of professional competence. * Monitor and report on the integrity and/or functionality of medical and computer equipment at work centers designated by Brains within the employee’s assigned zone or region. * Conduct routine inspection, operation, and maintenance of medical equipment, computer equipment, and software applications within the scope of professional competence. * Attend the worksite and/or healthcare facility in the city where Brains maintains a commercial relationship with the customer to perform technically competent tasks. * Diagnose, request, track, install, and monitor spare parts, accessories, or software updates resulting from corrective maintenance activities. * Prepare service orders, consumption reports, logbooks, procedure sheets, technical/administrative reports, or any other documentation related to performed work to demonstrate productivity and billing evidence. * Collect, transport, install, manage, and assign accessories, consumables, spare parts, or administrative documentation assigned to the employee. * Compile, review, and submit all documentation required for monthly billing of Brains’ customers to relevant authorities. * Apply all professional knowledge and best practices within the scope of occupational competence. * Safeguard assigned tools or financial resources with strict responsibility and care while performing job duties. * Support warehouse inventory processes to identify medical equipment, computer equipment, tools, components, accessories, and spare parts. * Actively support and participate in public tenders where the company participates, contributing indicated technical and professional expertise, as well as preparing and referencing necessary technical and administrative documents. * Apply and monitor applicable national and international regulations governing the use and handling of medical equipment, computer equipment, and software under the scope of professional competence. * Support the management and delivery of information, reports, or documentation requested by colleagues from Brains’ Administration, Commercial, Legal, and Operations departments. *At Brains Global Health Tech, we are committed to labor equality and non-discrimination, in accordance with ***NOM\-025\-STPS\-2015****. All our recruitment and selection processes are based solely on competencies, experience, and skills—without distinction due to ethnic or national origin, gender, age, disability, social condition, health status, religion, opinions, sexual orientation, marital status, or any other condition that may lead to discrimination.* Employment Type: Full-time, Probationary period Salary: $14,000\.00 per month Benefits: * Major medical expense insurance * Dental insurance * Cafeteria service * Free uniforms Application Question(s): * Do you have knowledge of computer equipment, database, and server virtualization? * Do you have knowledge of computer networks and structured cabling? Work Location: On-site employment