Receptionist / Front Desk

Description

At **Maribel Yébenes México**, an international firm renowned for **excellence, innovation, and luxury in aesthetic care**, we are seeking a **Receptionist**. If you have a vocation for service, attention to detail, and experience in **luxury hospitality**, this is your opportunity to join a benchmark team in the industry. What will you do? * Provide a **warm, professional, and personalized welcome** to each client. * Coordinate and manage **schedules and appointments**, ensuring efficiency and punctuality. * Provide detailed information about **aesthetic treatments and exclusive products**. * Answer calls and resolve inquiries with a **friendly and professional approach**. * Contact potential clients to schedule diagnostics and sessions. * Manage reservations and special requests, ensuring a **premium service**. * Collaborate with the team to guarantee an **impeccable end-to-end experience**. * Proactively resolve incidents or complaints while consistently upholding the **luxury standard**. What are we looking for? * Minimum **3 years of experience** in reception at **5-star hotels, luxury boutiques, premium spas, or high-end aesthetic centers**. * Excellent **verbal and written communication skills**. * **Availability for rotating shifts** (morning and afternoon, Monday through Sunday). * Experience in **personalized service and luxury protocols**. * Proficiency with **digital tools** for reservation management and client follow-up. What we offer: * **Full-time employment contract** with job stability. * **Ongoing training** in service protocols and excellence. * Real opportunities for **professional growth and development** within a leading international firm. * An exclusive work environment at the **Palacio de Hierro Polanco**. If you meet the requirements and aspire to grow in the world of **luxury, hospitality, and premium service**, we want to meet you. Apply now and become part of **Maribel Yébenes México**. Job type: Full-time Salary: $13,000\.00 \- $17,000\.00 per month Application question(s): * Would you have any objection to working rotating shifts? * Please indicate your salary expectations Work location: On-site employment