E-commerce Administrative Assistant

Description

JOB OPENING: E-COMMERCE ADMINISTRATIVE / OPERATIONS ASSISTANT At Bolsas Nueva Imagen, we are seeking an organized, proactive, responsible individual with excellent attention to detail to support our daily digital sales operations and administrative processes. We are a company with active sales across multiple digital platforms; therefore, we seek someone with fast execution speed, a strong sense of urgency, and the ability to maintain operational and administrative order within the business. KEY RESPONSIBILITIES E-commerce / Marketplace Operations * Daily order management on TikTok Shop, Mercado Libre, Coppel, Amazon, Walmart, Sears / Claro Shop, and our own website. * Review of customer notes, messages, or special instructions on each platform. * Generation of shipping labels. * Quotation and shipment creation via Skydropx and other courier services. * Scheduling of courier pickups. * Tracking and handling of returns, incidents, and claims on platforms. * Internal sales control and operational order tracking. Invoicing / Tax Compliance * Issuance of CFDI invoices to customers and platforms. * Control and organization of fiscal folios. * Accurate registration of customers in the administrative system, avoiding duplicates. * Organization and control of administrative and tax documentation. * Responding to invoicing requests received through various channels. Customer Support * Customer support via WhatsApp. * Inventory availability confirmation. * Order tracking and resolution of basic inquiries. * Assistance with quotations when required. Administration / Accounting * General administrative support. * Weekly expense filing and control. * Weekly purchase filing and control. * Weekly payroll filing and control. * Organization of accounting documentation. IMPORTANT Daily sales and shipping operations must typically be completed before 2:00 PM; thus, we seek a highly organized, fast, and execution-capable individual. IDEAL PROFILE * Experience in e-commerce or marketplaces. * Experience in CFDI invoicing. * Basic administrative and accounting knowledge. * Proficiency in Excel. * Excellent organizational skills and attention to detail. * High sense of responsibility. * Proactivity. * Ability to work under pressure and meet deadlines. PREFERRED EXPERIENCE IN * Aspel SAE * Skydropx * Mercado Libre Seller * TikTok Shop Seller Center * Amazon Seller * E-commerce platforms WORK MODALITY On-site, Monday to Friday, 8:00 AM – 4:30 PM (30-minute lunch break), and Saturdays, 9:00 AM – 2:00 PM Location: Blvd. La Luz 2803, Col. San Pedro de los Hernandez, CP. 37280 Interested candidates please send CV via WhatsApp \- 477 3677147 Salary: $2,212\.00 \- $2,250\.00 per week Workplace: On-site employment