We are seeking a Commercial Administration Analyst Main responsibilities: 1\. Coordinate AAA client accounts to ensure the effectiveness of the sales process, renewals, after-sales service, and deliver an appropriate commercial experience. 2\. Manage and prepare contracts, addenda, and renewals related to AAA clients' operations to ensure that every unit delivered has this process up to date. 3\. Ensure that units delivered to assigned clients comply with Idealease's image, operational, and documentation standards, in order to guarantee timely customer service. 5\. Reconcile daily, weekly, and monthly billing with clients to prevent extraordinary credit notes or rejections due to untimely management. 6\. Guarantee, monitor, and trigger overall billing for assigned clients based on previously signed addenda to ensure collection. 7\. Manage and follow up on clarifications regarding account statements of domestic clients to maintain a healthy receivables portfolio. 8\. Manage and follow up on overall billing specifically in cases involving damages, overages, shortages, missed rentals, and claims-related matters to maintain recognized balances with the client in good standing. 9\. Report and jointly implement corrective actions with clients regarding claims, commitment fulfillment, operational abuses, driver management, and other general topics related to optimal unit operation, to maintain proper client communication. Requirements: * Minimum 1 year of experience as an account administrator * Excellent negotiation, communication, persuasion, and relationship-building skills * Billing process knowledge * Strong customer and results orientation.
Juan García
Indeed · HR
Juan García
Indeed · HR
