Sales Assistant

Description

Job Summary: Provide administrative and operational support to the sales department, ensuring customer service, order tracking, and contributing to the achievement of sales objectives. Key Highlights: 1. Customer attention and follow-up across various platforms. 2. Social media management and request routing. 3. General administrative support and commercial process tracking. Job Description **Description** At Peimbert, we are a Mexican company dedicated to producing perishable and frozen products. Our goal is to offer our customers the highest-quality products, guaranteed fresh with every delivery. **Job Objective:** Provide administrative and operational support to the sales department, ensuring timely customer service, order tracking, invoicing, distribution, tracking of sales leads and requests, and supporting accounts receivable control. Contribute to achieving sales objectives through efficient and organized management. **Main Functions and Responsibilities:** Customer service via telephone, email, WhatsApp, and social media. Attention and follow-up for active customers, new customers, and prospects via telephone, WhatsApp, and at CEDIS. Social media post management: responding to messages, routing and distributing requests to sales representatives. Assignment and tracking of leads (orders, quotations) to the sales team. Tracking and control of the sales process: customer onboarding, quotation preparation, uploading orders for route planning, and post-sales follow-up. Processing CEDIS order sales. Order tracking: from order placement through invoicing and handover to the administration department. Control of orders pending invoicing: verification of sales terms, pricing, and product availability. Customer registration and system updates. Preparation of management-requested reports: sales forecasts, daily, weekly, monthly, and annual sales reports, sales by product and by category. Accounts receivable support and follow-up with customers via telephone and WhatsApp. General administrative support to the sales department: customer registration, database updates, coordination with warehouse, etc. **Requirements:** **Education:** Bachelor’s degree in Business Administration, Marketing, or related field. **Experience:** Minimum 1 year in similar positions. Work schedule: Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 8:00 AM to 2:00 PM. Interest in sales. Strong verbal communication and negotiation skills. Ability to track and control commercial processes. Proficiency in Excel and digital tools. Focus on goal achievement and teamwork. Excellent customer service orientation. **We Offer:** IMSS coverage from day one. Statutory vacation days. Profit sharing. 15-day Christmas bonus. 25% vacation premium. Minor medical expense insurance. Subsidized cafeteria. Parking. Uniforms. Our location: Av. Los Ángeles \#4800, Col. Garza Cantú C.P 66482, San Nicolás de los Garza, N.L. (Opposite Estrella wholesale market) Salary: $16,000\.00 \- $20,000\.00 per month Benefits: * Company parking * Free parking Workplace: On-site employment