Description
**IT Recruitment seeks a Junior Biomedical Technical Support Specialist – Simulation in Venustiano Carranza, Mexico City**
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**Who are we?**
* Dedicated to technological innovation for healthcare professionals; leaders in medical technology solutions across: medical imaging; PACS and RIS systems; detectors; mobile radiology equipment; simulation labs; teaching with manikins and interactive virtual reality simulators; veterinary simulators; equipment for nutrition, body composition, calorimetry, and sports medicine. We have experienced sustained growth across multiple divisions, and therefore seek an On-Site Technical Support and Service Technician with experience in biomedical equipment.
**About your role**: Passionate about technology, biomedicine, and informatics, you will be responsible for delivering preventive, corrective, and operational technical assistance to universities, hospitals, and simulation centers throughout Mexico. Services will be delivered remotely (remote assistance software and networks) and on-site (physical repairs, maintenance, and commissioning).
**Why join us?**
We focus on people and their professional development — with us, you can:
* Collaborate with the national and international medical technology ecosystem, working with leading brands.
* Enjoy operational autonomy in managing new technologies, processes, or implementing best practices.
* Receive training on diverse innovative technologies for the medical sector.
* Work in an excellent environment, with medium-term development and stability.
**Our offer**
Financial stability and solidity, genuine professional development and growth, plus challenges to foster advancement — our offer includes:
* **Compensation:** MXN 15,000 per month, direct employment contract, statutory benefits, and food vouchers.
* **Working hours:** Monday to Friday, 8:30 a.m. to 6:30 p.m.
* **Work location:** Client and office support (Colonia Del Valle, 10 minutes from Metro 20 de Noviembre, Green Line)
**What we’re looking for?**
* 2–3 years of experience as: support engineer, technical service technician, technical support specialist, help desk agent, on-site support, remote support, or field support — preferably with experience in medical equipment.
* TSU (Technological Superior University) degree in Electronics, Mechatronics, Systems Engineering, Biomedical Engineering, Electromechanics, or Biomedical Maintenance.
* Minimum 1–2 years of technical support experience with medical equipment, preferably in clinical simulation, educational robotics, or medical imaging.
* 1–2 years configuring LAN/Wi\-Fi networks, routers, and Windows or Android environments for wireless simulator interconnection.
* Proficiency with measurement tools (multimeter), precision soldering, electronic board diagnostics, servo motors, and pneumatic/hydraulic systems (simulated fluids).
* Knowledge of electronics and microcontrollers: diagnosing failures in electronic boards, servo motors, and integrated sensors within medium- and high-fidelity manikins (*Harvey*, *Aria*, *Alex Gen AI*).
* 1–2 years in Audio Systems: diagnosing analog and digital sound systems (body sound reproduction/auscultation); calibration of auscultation simulators (*SAM 3G / Nikki*, *Harvey*).
* 1–2 years in Preventive Maintenance: performing deep cleaning, CPR sensor calibration, and consumable replacement on advanced mechanical manikins; Corrective Maintenance: diagnosing and repairing mechanical, pneumatic, electronic, and hardware failures directly at client facilities.
* Highly desirable: Systems Administration: updating software licenses and patches, and supporting Virtual Reality (VR), Augmented Reality (AR), and conversational Artificial Intelligence platforms.
**Desired education level:**
Upper Secondary Education
**Desired experience level:**
Entry Level
**Departmental function:**
Technology / Internet
**Industry:**
Medical Devices
**Skills:**
* Technical Support Service
* Biomedical Maintenance
* Imaging Simulators
* Audio Card Networks for Medical Equipment
* Virtual Multimeter Software
*This vacancy originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=6a14abbe49000031001dfb97\&source\=indeed*