Junior Biomedical Imaging Technical Support Technician

Description

**People Hackers is seeking a Junior Biomedical Imaging Technical Support Technician in Iztapalapa, Mexico City** ---------------------------------------------------------------------------------------------------------- **Who are we?** * Focused on technological innovation for healthcare professionals; leaders in medical technology solutions across: medical imaging; PACS and RIS systems; detectors; mobile radiology equipment; simulation labs; teaching with manikins and interactive virtual reality simulators; veterinary simulators; equipment for nutrition, body composition, calorimetry, and sports medicine. We have experienced sustained growth across multiple divisions, and therefore seek a Field Technical Support and Service Technician with experience in biomedical equipment. **Your role**: Passionate about technology, biomedicine, and informatics — responsible for delivering preventive, corrective, and operational technical assistance to universities, hospitals, and simulation centers throughout Mexico. Services will be delivered remotely (remote assistance software and networks) and on-site (physical repairs, maintenance, and commissioning). **Why join us?** We focus on people and their professional development; with us, you can: * Collaborate within the national and international medical technology ecosystem alongside leading brands. * Exercise operational autonomy in managing new technologies, processes, or implementing best practices. * Receive training on diverse innovative technologies for the medical sector. * Enjoy an excellent work environment, medium-term career development, and job stability. **Our offer** Financial stability and solidity, genuine professional development and growth, plus challenging opportunities to foster advancement — our offer includes: * **Compensation:** MXN 15,000 monthly, direct employment contract, statutory benefits, and food vouchers. * **Working hours:** Monday to Friday, 8:30 a.m. to 6:30 p.m. * **Work location:** Customer and office support (Col. Del Valle, 10 minutes from Metro 20 de Noviembre, Green Line) **What we’re looking for?** * 2–3 years of experience as: support engineer, technical service technician, technical support specialist, help desk agent, on-site support technician, remote support technician, or field support technician — preferably with experience in medical equipment. * TSU in Electronics, Mechatronics, Systems Engineering, Biomedical Engineering, Electromechanics, or Biomedical Maintenance. * Minimum 1–2 years of technical support experience for medical equipment, preferably in clinical simulation, educational robotics, or medical imaging. * 1–2 years configuring LAN/Wi\-Fi networks, routers, and Windows or Android environments for wireless simulator interconnection. * Proficiency with measurement tools (multimeter), precision soldering, electronic board diagnostics, servo motors, and pneumatic/hydraulic systems (simulated fluids). * Knowledge of electronics and microcontrollers: diagnosing faults in electronic boards, servo motors, and integrated sensors within medium- and high-fidelity manikins (*Harvey*, *Aria*, *Alex Gen AI*). * 1–2 years of Audio Systems experience: diagnosing analog and digital audio systems (body sound reproduction/auscultation); calibrating auscultation simulators (*SAM 3G / Nikki*, *Harvey*). * 1–2 years of Preventive Maintenance: performing deep cleaning, CPR sensor calibration, and consumable replacement on advanced mechanical manikins. Corrective Maintenance: diagnosing and repairing mechanical, pneumatic, electronic, and hardware failures directly at client facilities. * Highly desirable: Systems Administration — updating licenses and software patches, and supporting Virtual Reality (VR), Augmented Reality (AR), and conversational Artificial Intelligence platforms. **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** Medical Devices **Skills:** * Technical Service Support * Biomedical Maintenance * Imaging Simulation * Medical Audio Boards and Networks * Virtual Multimeter Software *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a14ab3a4300003300bd0d91\&source\=indeed*