BIG BOLA CASINOS IS SEEKING A TERMINAL SUPERVISOR Profile and Requirements * **Education:** Completed high school or technical/truncated degree in economics-administration or tourism. * **Experience:** Minimum of 6 months to 3 years in personnel supervision (preferably in sales or cashier roles). * **Key Skills:** Excellent Excel proficiency, strong negotiation ability, frustration tolerance, and **working under pressure**. * **Availability:** Flexibility to **rotate shifts** (8-hour workdays). Responsibilities: Coordinate customer service, cash handling, and supervision of sales staff. Ensure smooth operational performance and maximize the gaming experience on machines. * **Personnel Management:** Supervise cashiers, sales staff, and floor personnel (*runners*). * **Cash Control:** Authorize cash register closings, implement cash controls, and conduct manual cash counts. * **Customer Service:** Resolve in-floor conflicts and handle requests and promotions with a service-oriented attitude. * **Operations and Maintenance:** Coordinate proper functioning of terminals and gaming machines, and report malfunctions. We Offer: * Base salary \+ tips * Statutory benefits * Growth opportunities
Juan García
Indeed · HR
Juan García
Indeed · HR
