Description
BIG BOLA CASINOS IS SEEKING A TERMINAL SUPERVISOR
Profile and Requirements
* **Education:** Completed high school or technical/truncated degree in economics-administration or tourism.
* **Experience:** Minimum of 6 months to 3 years in personnel supervision (preferably in sales or cashier roles).
* **Key Skills:** Excellent Excel proficiency, strong negotiation ability, frustration tolerance, and **working under pressure**.
* **Availability:** Flexibility to **rotate shifts** (8-hour workdays).
Responsibilities:
Coordinate customer service, cash handling, and supervision of sales staff. Ensure smooth operational performance and maximize the gaming experience on machines.
* **Personnel Management:** Supervise cashiers, sales staff, and floor personnel (*runners*).
* **Cash Control:** Authorize cash register closings, implement cash controls, and conduct manual cash counts.
* **Customer Service:** Resolve in-floor conflicts and handle requests and promotions with a service-oriented attitude.
* **Operations and Maintenance:** Coordinate proper functioning of terminals and gaming machines, and report malfunctions.
We Offer:
* Base salary \+ tips
* Statutory benefits
* Growth opportunities