Collection Specialist

Description

Job Summary: Responsible for the recovery and management of delinquent portfolios, ensuring customer payment and retention. Key Highlights: 1. Accounts receivable management and delinquent portfolio recovery 2. Collection management and negotiation 3. Opportunity for growth and continuous training **Job Objective** Recovery and management of delinquent portfolios to ensure customer payment and retention within the database. **Main Responsibilities** * Planning and monitoring of the department. * First Invoice Non-Payment and Motorized Collection Team via account assignment. * Daily account management and validation of payment metrics. **Ideal Candidate Profile** * Required knowledge in collection and negotiation. * Customer service orientation. * Teamwork and leadership skills. * Drive to achieve KPIs. **Education** Completed Bachelor's degree in Administration, Finance, Accounting, Law, or related field. **Experience** * 1–2 years in collection roles. * Experience in collections and customer service. **We Offer** * Competitive salary * Performance-based bonus * Statutory benefits * Work tools * Growth opportunities * Continuous training