CAPTAINS

Description

Job Summary: Coordinate and supervise service staff to ensure efficient, organized, and high-quality customer service during operations. Key Highlights: 1. Coordination and supervision of service staff 2. Ensuring efficient and high-quality customer service 3. Handling customer service and food service protocols Job Posting CAPTAINS Location: Guadalupe, Nuevo León Company: OVG S. DE R.L. DE C.V. Posted on March 12, 2026 Valid until May 12, 2026 Net Monthly Salary $9,583.00 \- $12,000.00 Apply Folio: 21088681 Description Coordinate and supervise service staff to ensure efficient, organized, and high-quality customer service during operations. Requirements * Required education level: No formal education * Experience: 6 months \- 1 year as CAPTAINS * Knowledge(s) and tool(s): + Staff management and coordination + Customer service protocols + Knowledge of food and beverage service + Organization and control of service station * Language(s): + None * Skill(s) and competency(ies): + Autonomy + Motivation + Teamwork + Communication + Leadership + Proactivity + Stress tolerance + Commitment + Customer orientation + Adaptability to change + Work quality + Problem analysis and resolution * Candidate availability: + No travel required Schedule Some days Full-time 10:00 \- 18:00 Schedule clarification: Days off and start times vary according to events. Functions and activities * Supervise proper customer service. * Verify presentation and cleanliness of the service area. * Assign stations and responsibilities to staff. * Coordinate and supervise the waitstaff team. * Report incidents to supervisor or manager. * Support staff during peak demand periods. The company offers * Statutory benefits * Meals * Uniforms * Seasonal employment contract Recruitment process * Recruitment process start date: March 12, 2026 * Recruitment process duration: 1 Week