Bilingual Receptionist

Description

Job Summary: We are seeking a bilingual receptionist (Spanish/English) to provide telephone support to clients of a law firm, handling calls and delivering case status updates. Key Highlights: 1. Bilingual telephone support to clients at a well-known law firm. 2. Provide updates on the status of legal cases. 3. Deliver an exceptional customer service experience. Receptionist for a U.S.-based Law Firm (Remote Work) We are seeking a bilingual receptionist (Spanish/English) to join our team and provide telephone support to clients of a reputable U.S. law firm. The selected candidate will be responsible for managing incoming calls, providing clear and timely information regarding the status of active cases. Additionally, they will handle external calls in English, offering professional, courteous, and efficient service that reflects the firm’s high standards. **Key Responsibilities:** * Answer client calls in Spanish and English. * Provide updates on the status of legal cases. * Effectively route and manage external calls. * Deliver an exceptional customer service experience. **Ideal Candidate Profile:** * Excellent verbal communication skills in English and Spanish. * Professional, organized, and service-oriented attitude. * Ability to handle multiple calls and tasks simultaneously. * Minimum 2 years of bilingual customer service experience. * Currently pursuing a bachelor’s degree (final semesters). * Completed bachelor’s degree (Business Administration, Law, Sociology, or related fields). * Residency in CDMX or the metropolitan area. * Advanced English proficiency — **MANDATORY REQUIREMENT** Employment Type: Full-time Salary: $15,000.00 - $17,000.00 per month Experience: * Customer service: 2 years (Required) Language: * English (Required) Work Location: Hybrid remote work in 06500, Cuauhtémoc, CDMX