SERVICE ADVISOR

Description

Job Summary: This role involves customer reception, vehicle inspection, service recommendations, repair and work order tracking, and final vehicle delivery to the customer. Key Responsibilities: 1. Customer reception and direct client service at the dealership 2. End-to-end management of the vehicle service process 3. Detailed tracking of repairs and work orders 1\.\- Receive customers visiting the dealership for maintenance, repair, or aesthetic services for their vehicles 2\.\- Conduct vehicle inspection in the customer's presence to verify its physical condition upon receipt and confirm included accessories 3\.\- Recommend additional services or missing accessories not initially requested by the customer 4\.\- Complete and review preventive campaign documentation 5\.\- Monitor vehicles throughout the repair process and issue additional estimates with follow-up calls to the customer 6\.\- Track assigned work orders 7\.\- Prepare additional estimates and conduct follow-up calls 8\.\- Call customers to schedule vehicle delivery 9\.\- Track assigned work orders 10\.\- Conduct a general vehicle inspection prior to delivery to the customer 11\.\- Review pre-invoices for completed work orders 12\. \- Deliver the vehicle to the customer, explaining the work performed, charges applied, and any other relevant information Employment Type: Full-time Salary: $12,000.00 \- $15,000.46 per month Work Location: On-site employment