Description
Job Summary:
An automotive dealership is seeking a BDC Manager to execute call systems, apply telephone guidelines, and develop customer follow-up strategies.
Key Responsibilities:
1. Execute and improve inbound call systems and customer follow-up processes
2. Apply and develop telephone scripts and guidelines for prospect engagement
3. Implement and train staff on customer follow-up techniques
The automotive dealership is looking for your talent as:
BDC MANAGER
Requirements:
* Education: Bachelor's degree (in progress or completed)
* Experience: 1–2 years in a similar position
Responsibilities:
* Execute the inbound call system in the Sales department and manage customer follow-up within the BDC.
* Learn and apply telephone call guidelines and inbound call scripts to ensure proper prospect engagement and accurate identification of prospect needs.
* Develop and implement a system for the correct use and development of inbound calling techniques.
* Execute the implementation and training of telephone guidelines for follow-up of Unsold Customers and Floor Customers.
Employment Type: Indefinite-term contract
Salary: $22,000.00 – $25,000.00 per month
Work Location: On-site employment