Customer Service Supervisor

Description

Job Summary: We are seeking a Supervisor for Sports Book and Casino Machines at a multinational, established, and industry-leading company in the Leisure sector, with continuous training provided. Key Highlights: 1. Continuous training in your new position 2. Opportunity to work for a multinational and industry-leading company 3. CIRSA Scholarship Program to train in whatever you wish Would you like to work for a multinational, established, and nationally and internationally recognized leader in the Leisure sector—while receiving continuous training in your new position? CIRSA is your company! We are looking for a **Supervisor for Sports Book and Casino Machines**! What can we offer you? * Base salary * IMSS registration from day one * Complimentary uniforms * Permanent employment contract * Grocery vouchers * PTU and Christmas bonus payments * Employee meal menu * INFONAVIT and FONACOT * Referral bonus * Salary advances (APP) * Continuous training * ✅ CIRSA Scholarship Program to train in whatever you wish * Other incentives What will you do with us? * Supervise the team in the daily operations of the sports book and the casino machines area. * Ensure compliance with established procedures (cash handling, schedules, customer service, etc.). * Monitor bets placed and collaborate with the risk or trading team if irregularities arise. * Address and resolve customer conflicts or operational issues. * Coordinate shift changes, breaks, and coverage for staff absences. Apply now and submit your application