Operational Store Supervisor

Description

Job Summary: We are seeking a professional to ensure the operational performance of stores, manage fleets, resolve contingencies, and guarantee customer satisfaction in a 100% field-based role. Key Highlights: 1. Revolutionize deliveries and logistics operations 2. First-level customer service and incident resolution 3. Short-term growth and continuous training Karri México is a **logistics company** founded in **2022**, with a clear objective: **to revolutionize how deliveries and logistics operations are managed**. **Job Objective:** Ensure the proper operational performance of stores, guaranteeing correct protocols, minimizing conflicts, and increasing visibility specifically for coordinators and customers. **Key Responsibilities:** * Ensure the **daily operational status** of the assigned fleet. * Administer and monitor the **fleet across various business units**, ensuring availability and compliance. * Conduct **daily operational audits**, identifying deviations and ensuring adherence to processes. * Perform **order assignment and distribution** to the fleet, ensuring efficiency and on-time delivery. * Provide **first-level in-store customer service**, resolving operational incidents and escalating when necessary. * Manage and resolve **operational contingencies** via the **SPARK** platform, ensuring uninterrupted delivery. * Track incidents and ensure compliance with operational KPIs (timeliness, deliveries, coverage). **Requirements:** * Minimum **1 year of experience** in **supermarkets** * Knowledge of delivery operations, order assignment, and fleet management. * Experience managing contingencies and operating with **SPARK** (preferred). * Strong tracking, organizational, and problem-solving skills. **This position is 100% field-based** **We Offer:** * Salary: $14,000 gross monthly * Statutory benefits * Additional days off (birthday, moving, etc.) * Schedule: Monday through Sunday, with a mid-week day off * Short-term growth * Dynamic work environment * Continuous training **If you're interested, apply through this channel and be part of the change!** Job Type: Full-time Salary: $12,000.00 \- $14,000.00 per month Work Location: On-site employment