General Manager

Description

Position Summary: We are seeking an operationally focused leader to direct and oversee the overall operations and administration of JF Studio, ensuring excellence in service and profitability. Key Highlights: 1. Growth opportunity in a project with an expansion vision. 2. Professional, aesthetic, and structured environment. 3. Direct involvement in consolidating a high-end brand. At **JF Studio**, we seek a person with leadership, structure, and operational vision to assume general management of our salon. This position is critical to ensuring daily operations run with excellence, the team works efficiently, and every client experiences an impeccable, warm, and professional service. **Position Objective** To lead, coordinate, and supervise the overall operations and administration of JF Studio, ensuring compliance with standards for service, sales, productivity, administration, image, customer service, and business profitability. Main Responsibilities Coordinate daily salon operations, ensuring each area fulfills its functions correctly. Supervise the operational team: reception, stylists, colorists, barbers, manicurists, assistants, barista, and cleaning staff. Track sales targets, productivity, average ticket value, customer retention, and service quality. Ensure the customer experience aligns with the JF Studio concept. Resolve operational and administrative issues, complaints, incidents, and team needs. Supervise scheduling, cash handling, reporting, inventory, orders, supplies, and administrative control. Coordinate meetings, training sessions, evaluations, and improvement plans with the team. Implement processes, manuals, checklists, and performance indicators. Maintain clear, professional, and respectful communication with staff, suppliers, customers, and management. Uphold the salon’s image, order, cleanliness, and overall presentation. **Candidate Profile** Female or male candidate with proven experience in management, operational direction, or administration of service-based businesses. Preferably with experience in beauty salons, aesthetic clinics, wellness centers, hospitality, premium retail, or customer-facing businesses. Organized, firm, responsible individual with natural leadership qualities. Excellent communication skills and problem-solving ability. Customer service, sales, and results orientation. Ability to lead teams, track progress, and make decisions. Professional personal appearance. Strong sense of responsibility, punctuality, and commitment. **Requirements** Minimum 2 years of experience in management, coordination, or operational direction roles. Experience managing work teams. Basic knowledge of administration, sales, cash handling, reporting, and inventory management. Proficiency with digital tools, scheduling software, Excel, or Google Sheets. **Schedule Availability.** Reside near Esmeralda Zone, Atizapán, Satélite, Lomas Verdes, Arboledas, or surrounding areas. Essential Skills Firm and humane leadership. Organization and follow-up. Assertive communication. Conflict resolution. Strategic thinking. Commercial focus. Attention to detail. Ability to work under pressure. Professional and discreet attitude. **We Offer** Competitive salary based on experience. Growth opportunity within a project with an expansion vision. Professional, aesthetic, and structured environment. Direct involvement in consolidating a brand recognized for high-level service. Job stability. Initial training and onboarding support. Availability to supervise operations Monday through Sunday, with a weekday day off. Location Esmeralda Zone, State of Mexico. How to Apply Submit your CV Salary: $15,000\.00 per month Workplace: On-site employment