Branch Manager

Description

Position Summary: We are seeking a dynamic Branch Manager to lead a team, ensure efficient operations, and achieve sales targets while delivering an excellent customer experience. Key Highlights: 1. Lead and motivate the sales team 2. Responsible for the branch's overall operations 3. Ensure customer satisfaction and achievement of objectives At RiderMex, we want finding your perfect motorcycle to be as exciting as riding it. We offer a wide selection of models waiting for you — options for every style and budget. RIDERMEX – We finance your freedom BRANCH MANAGER PROFILE POSITION OBJECTIVE As manager, you are responsible for unifying the agency’s team and keeping it motivated to build outstanding customer relationships and deliver exceptional results. Key responsibilities: o Lead the sales floor team. o Responsible for branch operations. o Ensure team training. o Supervise branch inventory. o Monitor activation of granted credits. o Coordinate vehicle deliveries to customers. o Achieve weekly unit sales targets. o Track placement performance results. o Ensure timely follow-up on leads generated via social media. o Communicate key branch performance indicators to the team. o Guarantee respectful customer treatment so customers consider us their top service choice. COMPETENCIES \| SKILLS Leadership, teamwork, initiative, dynamism Strong verbal communication, customer service orientation, organization, effective communication, teamwork REQUIRED EXPERIENCE Mandatory: 2\+ years in sales (preferably retail, automotive, or financial) Experience handling petty cash and cash management Team management experience Desirable: Experience in credit/financial services Sales closing experience Position Profile: Education: Incomplete university degree. Completed high school. Age: 25–50 years old. Professional appearance. Compensation: Base salary: $13,000\.00 MXN. Average commissions of $20,000\.00 MXN (paid at 1%–1\.5% of branch sales). Salary: $13,000\.00 per month Benefits: * Employee discount * Option for indefinite-term contract * Free uniforms Application Questions: * “Tell us about the most recent week your branch missed its target. What did you do exactly (day by day) to reverse it, and what result did you achieve?” * “If you currently have 50 leads in CRM with no effective contact made within the last 24 hours, what do you do in the next 2 hours?” * How many years of experience do you have working at motorcycle dealerships or in the automotive sector? * “What controls do you implement to ensure ‘zero shortages’ in cash and daily deposits? Provide concrete examples.” * “In this role, 80% is daily execution. Give an example where you had to operate under constant pressure (sales \+ operations \+ team), and explain how you organized yourself.” * “Do you prefer a comfortable team achieving 90%, or a challenged team achieving 110%? How do you achieve this without losing them?” * You are one week away from month-end closing, and your progress against budget stands at 60%. What actions do you take to accelerate your team’s closing pace and reach 100% of the budget? Workplace: On-site employment