···
Log in / Register
SUPERVISOR
Indeed
Full-time
Onsite
No experience limit
No degree limit
C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico
Favourites
Share
Some content was automatically translatedView Original
Description

Position Summary: Supervise the store’s overall operations, lead the team, and ensure excellent customer service, an optimal work environment, and adherence to operational processes. Key Responsibilities: 1. Leadership and supervision of the store’s general operations. 2. Focus on customer satisfaction and an optimal work environment. 3. Staff development and training. Supervise general operations across all areas of the store, serving as a role model for your team. Provide necessary direction and feedback to your direct reports to coordinate proper execution of the store’s operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and undamaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are located in their assigned positions within the store and that physical inventory matches system records, executing flawless weekly inventory maintenance tasks. * Supervise the store’s operational activities, serving as a role model, and ensure employees provide customer consultation and utilize all available tools—including the electronic catalog and AutoZone-provided testing and diagnostic equipment—to deliver reliable advice and genuine solutions to our customers’ needs, while also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and areas for improvement to assign appropriate tasks, recognize strong performance, and provide feedback when identifying areas requiring improvement and training. * Supervise daily compliance by all employees with scheduled working hours and AutoZone’s dress code; ensure respectful, courteous, and professional interactions among employees and with our customers, consistently applying AutoZone’s guidelines and values. * Review and analyze the Profit & Loss (P\&L) report during each reporting period to identify opportunities for expense control and contribute to improvements by promoting a culture of cost-consciousness across all controllable consumptions within the team. * Assign and monitor area supervisors’ tasks—including planogram setup, merchandise arrangement, warehouse cleaning, restrooms, cafeteria, sales floor, parking lot—as well as daily cash count verification for the main register, cash sweeps, and register closings for direct reports, following AutoZone’s prescribed procedures. * Supervise and ensure employees use AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, performing vehicle tests, or working at in-store testing stations, thereby preventing workplace accidents and ensuring a safe environment for our employees. * High school diploma * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability to work varied shifts AutoZone México is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores, two distribution centers, a Store Support Center (CAT) located in Monterrey, Mexico, and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support to help you succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.

Source:  indeed View original post
Juan García
Indeed · HR

Company

Indeed
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.