Floor Manager

Description

Position Summary: Responsible for supervising the service area operations, ensuring customer service, staff coordination, and adherence to quality standards. Key Highlights: 1. Supervision and coordination of the waitstaff team. 2. Ensuring customer satisfaction and resolving incidents. 3. Leadership, organization, and service communication. We are seeking a responsible individual to supervise the service area operations, ensuring customer service, coordination of waitstaff, and compliance with restaurant quality standards. Responsibilities: supervise and coordinate the waitstaff team during service ensure proper customer service and satisfaction resolve complaints or incidents immediately maintain constant communication with kitchen, bar, and cashier inspect table setups, area cleanliness, and staff appearance support training of the service team manage orders, bills, and shift closures. Requirements 2–3 years of experience as a floor captain or in a similar role. Excellent appearance and service-oriented attitude leadership, organization, and service communication skills knowledge of order management, point-of-sale systems, and service standards time availability studies in restaurant administration. We offer salary plus tips a positive work environment URGENT: Please contact via WhatsApp 55\-7191\-3038 CHEF REBECCA Employment Type: Full-time Salary: $10,000\.00 \- $11,000\.00 per month Work Location: On-site employment