**At IGS, we are thrilled to announce a new opportunity within our company.** We are seeking a **Call Center Team Lead with proven experience in Retention and Customer Loyalty** in team management and leadership. **Responsibilities:** * Lead and manage agent teams * Develop and execute marketing strategies to boost operations * Set productivity goals and objectives, and monitor progress toward their achievement * Train and develop team members to improve their performance * Collaborate with other departments to ensure an exceptional customer experience **Requirements:** * Proven experience managing teams and leading sales in a call center environment. * Excellent leadership skills and ability to motivate a team. * Solid knowledge of strategic marketing. * Ability to set and achieve sales targets. * Excellent written and verbal communication skills in Spanish. **We offer:** * Competitive salary \+ commissions \+ Statutory Benefits * Schedule: Monday to Saturday, 9:00 AM to 7:00 PM (Fixed days off: Sundays \+ 1 weekday) * A dynamic and challenging work environment. * Opportunities for professional growth and development. If you are looking for an exciting challenge and possess the skills and experience we seek, **We encourage you to apply! Together, we can achieve great things.** **We look forward to meeting you soon!**
Juan García
Indeed · HR
Juan García
Indeed · HR
