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Job Summary: Join MacStore as a Technical Support specialist, where you will receive specialized training and valuable hands-on experience in maintaining and advising on Apple products. Key Highlights: 1. You will receive essential technical training and valuable experience. 2. Join the leading Apple distribution team. 3. Professional growth and development in a technology-driven environment. MacStore is the leader in Latin America for Apple product and service distribution (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your role and lifelong experience. Come and be part of our community as: Technical Support!! BRANCH: MacStore Polanco **WE OFFER:** STATUTORY AND ABOVE-STATUTORY BENEFITS FROM DAY ONE: Monthly salary: $9,900 \+ commissions Monthly food vouchers 100% IMSS contribution Life insurance and funeral expense assistance Direct employment contract with the company 17-day bonus (increases based on seniority) 12 days of vacation Vacation premium Up to 3 months of profit-sharing Free uniforms Job stability and career growth Ongoing training BENEFITS EXCEEDING STANDARD COMPANY POLICIES: Apple certification fully paid Salary of $11,000 after certification Commissions for services Savings fund Christmas bonus in December Employee discount on Apple brand products and discounts with prestigious brands. REQUIREMENTS: Passion for technology and the Apple brand Minimum 6 months of relevant experience Full-time availability Schedule: 11 AM–8 PM or 12 PM–9 PM, Monday through Sunday, with one weekday day off. Education: Completed high school diploma. Not open to students. RESPONSIBILITIES: Customer service at the service counter Repair of computers and mobile phones Management of service and warranty platforms Advisory support on Apple device usage and configuration Warranty tracking and follow-up
