Description
We are hiring!
Call Center Supervisor at ATC
**Location:**
Rómulo O'Farrill 427, Olivar de los Padres, Álvaro Obregón, CDMX
Schedule: Monday to Friday, 7:45 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM
**We offer:**
Base salary: $11,200 monthly GROSS \+ Bonuses
Excellent work environment
**What we are looking for:**
Team leadership
Monitoring of metrics and productivity
Operational coaching and feedback
Intermediate Excel skills
Management and supervision of operational teams
Performance indicator (KPI) tracking
Monitoring and feedback to agents
Preparation of operational reports
Focus on goal achievement and continuous improvement
Schedule flexibility.
**Profile:**
Operational leadership
Results-oriented mindset
Organizational skills
Incident resolution
Results tracking
Assertive communication
This opportunity is for you!
If you are interested, apply now or contact me at 5 5 6 8 7 0 6 9 8 3 and ask for Lic. Yarlenis Londoño—I will reply immediately!!