Customer Service

Description

Job Summary: A major U.S. bank is seeking personnel to provide telephone customer support for U.S. clients, resolving inquiries regarding invoices, refunds, and interest-free installment plans. Key Highlights: 1. Telephone customer support for U.S. clients 2. Resolution of inquiries regarding invoices and refunds 3. Support on interest-free installment plans **A major U.S. bank invites you to join its team** **Profile** Telephone customer support for U.S. clients, addressing client inquiries including billing, refunds, interest-free installments, etc. **Requirements** Minimum 1 year of experience in telephone customer service Completed high school or secondary education Advanced English; interviews will be conducted by U.S. personnel **We Offer** **Location: Downtown Monterrey** Direct employment with the company Multiple shift options available Attractive salary commensurate with experience Benefits exceeding legal requirements Meal vouchers Performance-based bonuses **Interested candidates are encouraged to apply through this channel for consideration, or send a WhatsApp message to schedule an interview: 8112425940** Employment Type: Full-time Salary: $17,500.00 - $20,000.00 per month Benefits: * Major medical expense insurance * Discounted cafeteria service Application Question(s): * What is your expected salary? * Do you have no issue commuting to downtown Monterrey? Education: * Completed secondary education (Preferred) Experience: * Similar position: 1 year (Preferred) Language: * English (Preferred) Work Location: On-site employment