Backlog analyst

Description

Job Summary: This position involves managing and analyzing backlog data for Latam, revenue and billing in Oracle for CORE service orders and CAS Latam Partners. Key Highlights: 1. Backlog data management and analysis for Latam 2. Revenue and billing management in Oracle 3. Tracking and negotiation of spare parts orders **Brief Job Description :** * The position involves managing and analyzing backlog data for Latam countries to ensure information consistency and efficiency. * Manage revenue and billing information in Oracle modules for CORE service orders. * Also requires management across all CAS Latam Partners. **RESPONSIBILITIES** * Participate in virtual meetings with customers. * Review contractual terms and conditions. * Track the status of spare parts orders placed with the factory, aiming for the shortest possible delivery time and timely delivery to the customer. If contractual delivery timelines cannot be met, negotiate delivery adjustments with the customer. * Collaborate closely with service coordinators to ensure proper and timely billing processes, avoiding the need to issue credit memos. This process utilizes the relevant Oracle modules and access to documents for review on Vertivweb. * Forecast the Backlog (BL) in SmartSheet (SS), with correct revenue recognition dates, and monitor its accurate execution, updating it promptly based on operational developments. Updates must be comprehensive and consistent with the status of each line within SS. * Conduct ongoing verification of SS to identify potential errors originating from other areas, preventing incorrect data from being uploaded to departmental dashboards. * Identify opportunities for process improvement in areas where involved. * Identify bottlenecks or tasks blocking revenue progress and completion. **Required/ Minimum Qualifications :** * 1–3 years of experience in similar positions. Intermediate to advanced Excel skills (tables, formulas). Knowledge of finance. **Additional / Preferred Qualifications:** * Bachelor’s degree in Business Administration or related field preferred. * 3–5 years of experience in similar positions. * Effective cross-functional communication skills, both verbal and written. * Knowledge of English/Portuguese. * Detail-oriented, with a focus on work quality. * Ability to work collaboratively in teams and closely with various stakeholders. * Ability to manage multiple tasks and prioritize effectively in a dynamic environment. **Physical \& Environmental Requirements:** No Special Physical Requirements **Time Travel Needed :** No Travel The successful candidate will embrace Vertiv’s Core Principals \& Behaviors to help execute our Strategic Priorities. **OUR CORE PRINCIPALS:** Safety, Integrity, Respect, Teamwork, Diversity \& Inclusion. **OUR STRATEGIC PRIORITIES:** Customer Focus Operational Excellence High\-Performance Culture Innovation Financial Strength **OUR BEHAVIORS:** Own It Act With Urgency Foster a Customer\-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers **Work Authorization:** No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F\-1, H\-1, H\-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.