Operational Instructor

Description

Job Summary: We are seeking a dynamic and committed Operational Instructor to design, deliver, and evaluate training programs focused on optimizing operational processes using Salesforce. Key Highlights: 1. Design and develop innovative and effective instructional materials 2. Deliver in-person and/or virtual training sessions 3. Stay up-to-date with best practices in Salesforce **We are looking for an Operational Instructor to work in-person at MCBrokers** We seek a dynamic and committed Operational Instructor to join our team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs focused on optimizing operational processes, with particular emphasis on the use and leveraging of the Salesforce platform. This position requires a combination of strong pedagogical skills, practical experience, and a proactive attitude toward talent development. **Key Responsibilities** Design and develop innovative and effective instructional materials for various operational training programs. Deliver in-person and/or virtual training sessions, ensuring participants’ comprehension and application of knowledge. Create and administer assessments to measure training effectiveness and participants’ learning levels. Provide support and follow-up to employees during and after training processes. Stay up-to-date with best practices in Salesforce and other relevant operational tools to integrate new functionalities into training programs. Availability for occasional travel to different locations or to deliver field-based training. **Requirements** Experience: 1–3 years of verifiable experience as an instructor, trainer, or similar role in operational environments. Technical Knowledge: Solid hands-on experience using and managing the Salesforce platform. Education: Completed bachelor’s degree in Education, Psychology, Business Administration, or related fields. **Skills:** Proven ability to create engaging and functional instructional materials. Ability to design and implement knowledge and performance assessments. Excellent oral and written communication skills. Proactivity, organization, and ability to work independently. Results-oriented mindset and commitment to personnel development. **Availability:** Flexibility to travel as required by the position. **We Offer** * Salary: $16,000 If you meet the profile and are passionate about operational training, we invite you to apply and join our team!