Description
Position Summary:
We are seeking an Academic Executive focused on service, follow-up, and academic mentoring for students and faculty, with experience in customer service and problem resolution.
Key Highlights:
1. Focus on academic service and mentoring
2. Support and follow-up for students and faculty
3. Problem resolution and student retention
Universidad Humanitas Campus Presa Madín is seeking:
**Academic Executive**
We seek a professional focused on service, follow-up, and academic mentoring to support both students and faculty.
Main Responsibilities:
* Customer service and support
* Academic follow-up for students and faculty
* Telephone and WhatsApp support
* Student retention
* Resolution and follow-up of academic issues
* Support in faculty recruitment processes
Profile:
* Bachelor's degree in Pedagogy, Education, or related field (preferred)
* Strong communication and organizational skills
* Service-oriented attitude with punctual follow-up
* Problem-solving ability
We Offer:
* Base salary of $12,000 gross per month
* $1,600 monthly cafeteria vouchers (in addition to salary)
* 100% IMSS social security contributions
* Uniform allowance of $2,000
* 100% educational scholarship
Schedule:
* Monday: 9:00 AM – 6:00 PM
* Tuesday: 9:00 AM – 6:00 PM
* Wednesday: 10:00 AM – 7:00 PM
* Thursday: 11:00 AM – 8:30 PM
* Friday: Day off
* Saturday: 8:00 AM – 2:30 PM
* Sunday: Day off
Interested candidates, please apply through this channel.