**Objective:** Ensure end-to-end management of mobile phone lines: administering a portfolio of over 14,000 lines, from procurement and administration to assignment to each Banco Compartamos employee, and ensuring line availability. The importance of this role lies in the proper administration of phone lines, defining controls to maintain an up-to-date inventory of assigned lines, ensuring their availability, and guaranteeing correct assignment in accordance with organizational processes and policies. Additionally, it entails providing necessary user support for proper telephone line functionality and acting as the intermediary between the Telephony Provider and the end user (Sales). **Experience and knowledge in:** **Essential Requirements:** 1\. Corporate Telephony Experience (3\-5 years) 2\. Experience managing high-volume phone line portfolios (minimum 5,000 lines) 3\. Experience negotiating with telephony providers 4\. Experience in customer service and support 5\. Experience in budget management and administration 6\. Intermediate Excel proficiency **Desirable Requirements** 1\. ERP system experience (SAP preferred) **Years of experience:** 3 years of corporate telephony experience **Work arrangement:** Hybrid model, based in CDMX (Insurgentes, Benito Juárez) **Benefits:** * Family Major Medical Expense Insurance * Life Insurance * Savings Fund * Savings Box * Grocery Vouchers * Vacation Bonus, Year-End Bonus, and Paid Vacation Days * Profit-Sharing Bonus * Performance Bonus * And other additional benefits **\*To apply, please provide your complete information in UPPERCASE\***
Juan García
Indeed · HR
Juan García
Indeed · HR
